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 Privacy Policy

CARBUFZ recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site: http://CARBUFZ.com. The Site is operated by CARBUFZ.

If you have questions or concerns regarding this statement, you should first contact us on our online form or our by postal mail to:

CARBUFZ
2522 COLONY SQUARE
KEITH ST. NW.
CLEVELAND, TN. 37312

Identifying Information. In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, CARBUFZ requests identifying information when you:

  1. Register on any of our web sites.
  2. Place an order.
  3. Provide feedback to an online survey or tell us about an idea or suggestion.
  4. Participate in a rebate program, contest, or other promotional offer.
  5. Request a SPECIAL SERVICE
  6. Request information or files from technical support or customer service.

In these instances, CARBUFZ will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings at any time.

What CARBUFZ Will Do With Your Information. If you choose to give us personal information for any of the purposes above, this information is retained by CARBUFZ and will only be used by CARBUFZ to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.

What Others May Do With Your Information. CARBUFZ does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations. From time to time CARBUFZ may use agents or contractors who will have access to your personal information to perform services for CARBUFZ (such as DATABASE MAINTENANCE, FURTHER EXAMPLES), however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for CARBUFZ. In addition, CARBUFZ may also share aggregate information about its customers and its web site visitors to advertisers, business partners, and other third parties. For example, we might share that our users are x percent PCs users and y percent Macintosh users. None of this information, however, will contain personal, identifying information about our users. When purchasing products through the our web site, the order form will also ask you to provide a daytime telephone number. However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer email addresses that are inactive, or entered incorrectly.

Third Party Links. CARBUFZ.com does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave CARBUFZ.com, CARBUFZ cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.

Cookies. At times, we will use a feature on your web browser to send your computer a "cookie". We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our Sites, and to give you better, more personalized service while in our web site. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the Sites will not function if you refuse cookies. These areas of our web site will have information posted about cookies, and when a cookie will be uploaded to your computer.

Children's Privacy Protection. CARBUFZ is sensitive to the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on our web site is not intended for children and is not targeted to children under the age of 13. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.

Changes to this Policy. CARBUFZ may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information. CARBUFZ RESERVES THE RIGHT TO ALL TERMS AND CONDITIONS WITHOUT EXPRESSED OR WRITTEN NOTIFICATION.

Contacting Us. If you have any questions about our privacy policy and/or the practices of our web site, you can write to:

CARBUFZ
2522 COLONY SQUARE
KEITH ST. NW.
CLEVELAND, TN. 37312

 

Credit Card Security.
We know customers are concerned about credit card security. We use one of the worlds largest funds transfer agencies -
PayPal.

If you choose to use a PayPal account, your personal credit card information will not be given to CARBUFZ.

If you prefer not to use PayPal you may contact us by phone, fax, mail, or offline form with the proper information to process your order.

You must be at least 18 years of age or have parental consent to place orders.

Security Policy

CARBUFZ is committed to making your online purchase as safe and secure as possible. We respect our customer's concerns about using credit cards online and we do provide alternative payment methods. We can take credit card payments by phone, fax, mail, or offline form with proper information. CARBUFZ provides an offline order form which can be printed and mailed to us with a cashiers check or money order, or faxed to us with credit card details.  If you pay by Paypal, you might prefer to use their safe and secure e-check payment method. If you would prefer to contact CARBUFZ, our service representative will be happy to answer your questions, or discuss alternative payment methods with you.

When you make an online purchase at
CARBUFZ, you are protected by the latest technology and security safeguards available on the Internet, our web site utilizes the latest security technology to protect you.

All purchase information is encrypted (changed into meaningless data that cannot be read by anyone without the encryption key) before it is transferred to our Secure Server. As well as being encrypted, your details are also protected by other safeguards on the Secure Server that prevent unauthorized access, and constantly monitor attempts to gain access.

When paying via credit card online, your transaction will re-directed to our merchant service provider. All merchant service providers use secure processing servers, so your credit card information will never be seen by anyone but YOU and YOUR BANK.  We do not keep any record of your credit card information, as this information is not processed by
CARBUFZ. we've hired the most secure merchant service providers to take care of that.

You will notice a small padlock or key displayed in the taskbar at the bottom of the screen, when you are transferred to the secure server.  This is to indicate that you are connected to a Secure Server. You can view details by double clicking on the padlock or key, or by right clicking anywhere on the screen and selecting properties.

Your details are only kept on the Secure Server for as long as necessary to process your order, usually a few hours. We download the encrypted data to our own computers, where it is decrypted, printed out and then deleted from our computer. These printouts are stored under lock and key in accordance with sound business practices. Your credit card details are not stored on any computer that is permanently connected to the Internet.

CARBUFZ RESERVES THE RIGHT TO ALL TERMS AND CONDITIONS WITHOUT EXPRESSED OR WRITTEN NOTIFICATION.
 

Shipping Policy

CARBUFZ Shipping Options

We use the following shipping methods:

Method 1: US POSTAL SERVICES

Method 2: UPS / FEDEX

Method 3: FREIGHT COURIER

Shipping Policies / Tracking your order:

US POSTAL
UPS
FEDEX


CARBUFZ RESERVES THE RIGHT TO ALL TERMS AND CONDITIONS WITHOUT EXPRESSED OR WRITTEN NOTIFICATION.

Return Policy

NOTICE: ALL SALES ARE FINAL!

Returns are for exchanges only, due to manufactures defect, and will be subject to identical item replacement. Should the item be discontinued, CARBUFZ reserves the right to replace the item with an item of equal or lesser value.

Satisfying our customers is a business philosophy that we respect, practice, and emphasize in our business.

Need to Exchange a product?

To exchange a product at CARBUFZ, you'll need to request a Return Merchandise Authorization (RMA) number. This can be done by contacting our service department using the online form, or by telephone. NO returns of any type will be accepted without an RMA. CARBUFZ RESERVES THE RIGHT TO ALL TERMS AND CONDITIONS WITHOUT EXPRESSED OR WRITTEN NOTIFICATION.

To request an RMA:
By phone:
1-877-473-2279 (CARZ)
Monday - Friday: 9 a.m. - 9 p.m. (EST)


By online form:

We'll need the following information to authorize your return:
- Customer name
- Invoice number
- Item serial number(s)
- Nature of the problem

In general, CARBUFZ accepts exchanges on merchandise from select manufacturers within 30 days. However, CARBUFZ reserves the right to authorize product exchanges beyond 30 days from the invoice date. IF the product is accepted after 30 days, credit will be issued toward one of the following:

 

  1. FUTURE PRODUCT PURCHASES

  2. ORIGINAL SHIPPING CHARGES ARE NOT REFUNDED ON EXCHANGED ITEMS. Customers are responsible for all shipping charges back to CARBUFZ on exchanged items, and CARBUFZ will pay the shipping charges on the replacement or exchange item(s) going back.
  3. SEND YOUR EXCHANGE VIA COURIER TO THE ADDRESS BELOW:
     

    CARBUFZ
    2522 COLONY SQUARE
    KEITH ST. NW.
    CLEVELAND, TN. 37312

Exchanges within 30 days from invoice date can be for exchange, replacement, at CARBUFZ discretion. Please be aware that specific manufacturers have more restrictive return policies. CARBUFZ RESERVES THE RIGHT TO ALL TERMS AND CONDITIONS WITHOUT EXPRESSED OR WRITTEN NOTIFICATION.