CARBUFZ
recognizes that respecting user privacy
over the Internet is of utmost importance.
This privacy statement is designed to provide
information about the privacy and data collection
practices for the site: http://CARBUFZ.com.
The Site is operated by CARBUFZ.
If you have questions or concerns
regarding this statement, you should
first contact us on our
online form
or our by postal mail to:
CARBUFZ
2522 COLONY SQUARE
KEITH ST. NW.
CLEVELAND, TN. 37312
Identifying Information.
In general, you can visit the Site without
telling us who you are or providing any
information about yourself. In some areas
of the Site, we ask you to provide information
that will enable us to process an order,
offer services that require registration,
assist you with technical support issues
or to follow up with you. Generally,
CARBUFZ requests identifying information
when you:
-
Register on any of
our web sites.
- Place an order.
- Provide feedback
to an online survey or tell us about
an idea or suggestion.
- Participate in a
rebate program, contest, or other promotional
offer.
- Request a SPECIAL
SERVICE
Request information
or files from technical support or customer
service.
In these instances,
CARBUFZ will ask for your
name, address, e-mail address, phone number
and other appropriate information needed
to provide you with these services. In all
instances, if you receive a newsletter or
other mailing from us, you will always be
able to "unsubscribe" to these mailings
at any time.
What
CARBUFZ Will
Do With Your Information. If you choose
to give us personal information for any
of the purposes above, this information
is retained by CARBUFZ
and will only be used by
CARBUFZ to support your customer relationship
with us. We will not add you to a mailing
list, or newsletter without your registration
for this service. We will only contact you
if further information is required from
you to complete a service.
What Others May Do
With Your Information.
CARBUFZ
does not share,
rent, or sell any personally identifying
information provided through our Site (such
as your name or email address) to any outside
organization for use in its marketing or
solicitations. From time to time
CARBUFZ may use agents or contractors
who will have access to your personal information
to perform services for
CARBUFZ (such as
DATABASE MAINTENANCE,
FURTHER EXAMPLES), however, they are
required by us to keep the information confidential
and may not use it for any purpose other
than to carry out the services for
CARBUFZ. In addition,
CARBUFZ
may also share aggregate information
about its customers and its web site visitors
to advertisers, business partners, and other
third parties. For example, we might share
that our users are x percent PCs users and
y percent Macintosh users. None of this
information, however, will contain personal,
identifying information about our users.
When purchasing products
through the our web site, the order form
will also ask you to provide a daytime telephone
number. However, the telephone number is
only used to quickly resolve questions relative
to an order, such as to clarify customer
email addresses that are inactive, or entered
incorrectly.
Third Party Links.
CARBUFZ.com does provide
links to other sites. Other Internet sites
and services have separate privacy and data
collection practices. Once you leave
CARBUFZ.com,
CARBUFZ
cannot control, and has no responsibility
for, the privacy policies or data collection
activities at another site.
Cookies.
At times, we will use a feature on your
web browser to send your computer a "cookie".
We do not use cookies to retrieve any personal
information from your computer. We only
use cookies to learn ways to enhance our
Sites, and to give you better, more personalized
service while in our web site. You can reset
your browser to refuse all cookies or indicate
when a cookie is sent. However, some functions
of the Sites will not function if you refuse
cookies. These areas of our web site will
have information posted about cookies, and
when a cookie will be uploaded to your computer.
Children's Privacy
Protection.
CARBUFZ
is sensitive to the
heightened need to protect the privacy of
children under the age of 13. The vast majority
of the material on our web site is not intended
for children and is not targeted to children
under the age of 13. We do not knowingly
collect data from children and, if we learn
that we have received personal data from
a child, we will remove this information
from our database.
Changes to this Policy.
CARBUFZ
may from time to
time revise its privacy policy. You should
therefore periodically visit this page,
so you are aware of any such revisions.
We will not, however, use your existing
information in a manner not previously disclosed.
You will be advised and have the opportunity
to opt out of any new use of your information.
CARBUFZ RESERVES THE RIGHT TO
ALL TERMS AND CONDITIONS WITHOUT
EXPRESSED OR WRITTEN NOTIFICATION.
Contacting Us.
If you have any questions about our privacy
policy and/or the practices of our web site,
you can write to:
CARBUFZ
2522 COLONY SQUARE
KEITH ST. NW.
CLEVELAND, TN. 37312
Credit Card Security.
We know customers are concerned about credit
card security. We use one of the worlds
largest funds transfer agencies -
PayPal.
If you choose to use a
PayPal
account, your personal credit card information
will not be given to
CARBUFZ.
If you prefer not to use
PayPal
you may contact us by phone,
fax, mail, or
offline form with the
proper information to process your
order.
You must be at least 18 years of
age or have parental consent to
place orders.
Security
Policy
CARBUFZ
is committed to making your online purchase
as safe and secure as possible. We respect
our customer's concerns about using credit
cards online and we do provide alternative
payment methods. We can take credit card
payments by phone, fax, mail, or
offline form with proper information.
CARBUFZ
provides an
offline
order form which can be printed and mailed
to us with a cashiers check or money
order, or faxed to us with
credit card details. If you pay by
Paypal,
you might prefer to use their safe
and secure e-check payment method. If you
would prefer to contact
CARBUFZ,
our service representative will
be happy to answer your questions, or discuss
alternative payment methods with you.
When you make an online purchase at
CARBUFZ,
you are protected by the latest technology
and security safeguards available on the
Internet, our web site utilizes the latest
security technology to protect you.
All purchase
information is encrypted (changed into meaningless
data that cannot be read by anyone without
the encryption key) before it is transferred
to our Secure Server. As well as being encrypted,
your details are also protected by other
safeguards on the Secure Server that prevent
unauthorized access, and constantly monitor
attempts to gain access.
When paying via credit card online, your
transaction will re-directed to our merchant
service provider. All merchant service providers
use secure processing servers, so your credit
card information will never be seen by anyone
but YOU and YOUR BANK. We do not keep
any record of your credit card information,
as this information is not processed by
CARBUFZ.
we've hired the most secure merchant
service providers to take care of that.
You will notice a small padlock or key displayed
in the taskbar at the bottom of the screen,
when you are transferred to the secure server.
This is to indicate that you are connected
to a Secure Server. You can view details
by double clicking on the padlock or key,
or by right clicking anywhere on the screen
and selecting properties.
Your details are only kept on the Secure
Server for as long as necessary to process
your order, usually a few hours. We download
the encrypted data to our own computers,
where it is decrypted, printed out and then
deleted from our computer. These printouts
are stored under lock and key in accordance
with sound business practices. Your credit
card details are not stored on any computer
that is permanently connected to the Internet.
CARBUFZ
RESERVES THE RIGHT TO ALL TERMS
AND CONDITIONS WITHOUT EXPRESSED OR
WRITTEN NOTIFICATION.
Shipping
Policy
CARBUFZ
Shipping Options
We use the following shipping methods:
Method 1: US POSTAL SERVICES
Method 2: UPS / FEDEX
Method 3: FREIGHT COURIER
Shipping Policies / Tracking your order:
US
POSTAL
UPS
FEDEX
CARBUFZ
RESERVES THE RIGHT TO ALL TERMS
AND CONDITIONS WITHOUT EXPRESSED OR
WRITTEN NOTIFICATION.
Return Policy
NOTICE: ALL SALES ARE FINAL!
Returns
are for exchanges only, due to
manufactures defect, and will be
subject to identical item
replacement. Should the item be
discontinued, CARBUFZ
reserves the right to replace the
item with an item of equal or lesser
value.
Satisfying our customers
is a business philosophy that we respect,
practice, and emphasize in our business.
Need to Exchange a product?
To exchange a product at
CARBUFZ,
you'll need to request a Return Merchandise
Authorization (RMA) number. This can be
done by contacting our service
department using the
online form,
or by telephone.
NO returns of any type will
be accepted without an RMA. CARBUFZ
RESERVES THE RIGHT TO ALL TERMS
AND CONDITIONS WITHOUT EXPRESSED OR
WRITTEN NOTIFICATION.
To request an RMA:
By
phone: 1-877-473-2279
(CARZ)
Monday - Friday:
9 a.m. - 9 p.m. (EST)
By online form:
We'll need the following information
to authorize your return:
- Customer name
- Invoice number
- Item serial number(s)
- Nature of the problem
In general,
CARBUFZ
accepts
exchanges on merchandise from select manufacturers
within
30
days. However, CARBUFZ
reserves the right to authorize
product exchanges beyond 30 days from the
invoice date. IF the product is accepted
after 30 days, credit will be issued toward
one of the following:
-
FUTURE PRODUCT PURCHASES
-
ORIGINAL SHIPPING CHARGES
ARE NOT REFUNDED ON EXCHANGED ITEMS.
Customers are responsible for all shipping
charges back to CARBUFZ
on
exchanged items, and CARBUFZ
will pay the shipping
charges on the replacement or exchange
item(s) going back.
- SEND YOUR
EXCHANGE VIA COURIER TO THE ADDRESS BELOW:
CARBUFZ
2522 COLONY SQUARE
KEITH ST. NW.
CLEVELAND, TN. 37312
Exchanges
within 30 days from
invoice date can be for exchange, replacement, at
CARBUFZ
discretion. Please be aware
that specific manufacturers have more restrictive
return policies. CARBUFZ RESERVES
THE RIGHT TO ALL TERMS AND
CONDITIONS WITHOUT EXPRESSED OR
WRITTEN NOTIFICATION.
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